Watch our webinar: Unlocking opportunity for families in inadequate homes

7 March 2025
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We recently held an online See the Impact event: Unlocking opportunity for families in inadequate homes. We heard wide-ranging insights from an expert panel, including moving accounts from the speakers on the day to day reality facing families who are living with the consequences of the housing crisis. Central to our discussion was how, through positive local collaboration, we can fill the gaps and provide practical help for families living in inadequate homes now.

The housing crisis in this country is huge, systemic, and real solutions are long overdue. A lack of affordable and adequate housing is undermining our education system and the opportunities it can provide, particularly for poorer children. Data from our Impact Report 2023/2024 shows that the housing crisis is, in part, driving the school attendance crisis. School-Home Support practitioners are supporting more and more families with housing issues, holding them when the system has let them down.

At School-Home Support, we will continue to be there for families, walking alongside them and advocating for them to improve their living conditions to help ensure their children can be ready for school. We will also continue campaigning for the systemic change that is needed so that inadequate housing is no longer a barrier to school.

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Insights from the panel

Solomon Berhane, Headteacher of St Catherine’s College in Eastbourne said: ‘(SHS) Practitioners bring families hope, and that light at the end of the tunnel. When they’re in crisis, that light makes a huge difference.’

Jefferson Nash, School-Home Support Practitioner in Eastbourne said: ‘(SHS) Practitioners can be an extra voice, an extra pair of eyes and ears to support families and help them to keep their dignity.’ 

Sarah Belwood, Housing Officer at Bradford Council said: ‘Sometimes it’s just down to little things we can help families do to manage the issues in their homes.’ 

Zoe Dempsey, School-Home Support practitioner in Bradford said: ‘The biggest impact we can make as SHS practitioners is the time that we can give to families. After building a relationship with trust, we can identify what is really going on and how we can help.’ 

Sarah Underwood, Team Manager at The Whitechapel Centre in Liverpool said: Families are often struggling to access support where services are very stretched, and sometimes it’s easier as an agency to get a response for families.’ 

Laura Lane, Policy Fellow, LSE Housing and Communities said: ‘Access to face to face advice through community or school based trusted people like SHS practitioners gives families someone to hold their hand as they navigate a complicated system.’ 

Laura Lane was author of the LSE Housing and Communities report Mitigating the Impacts of Overcrowding in the London Borough of Newham’, which identifies the School-Home Support model as part of strategies to mitigate the harms of overcrowding for families. The report was published last week.

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